All of us at St Stephens Dental Practice take the safety of our patients and our staff very seriously. There are a number of changes we have made to ensure the practice can still run but keep everyone safe. Unless you already have an appointment please phone us to make appointments. Do not try to drop in please as we are unable to let you in.
If you do have an appointment please wear a mask or face covering when you attend and whilst in the waiting room. If you feel unwell or have a fever please ring us to reschedule your appointment. You may find the door locked. If it is please ring the doorbell once. You may have to wait a little while. Please be patient. You will be let in by our receptionist wearing a mask and visor. You will have your temperature taken using a non touch thermometer. Please do not be offended if we have to turn you away if you have a high temperature which could indicate Covid infection.
At the desk you will be asked to sanitise use a hand sanitiser. You will then be asked to fill out a medical history form and a Covid-19 questionnaire. We have installed a Perspex screen across reception for the safety of our staff. We have turned some of the waiting room chairs around to allow social distancing.
In the surgery the dentist and nurse will be wearing double masks, a visor, an apron and double gloves. Some treatments that create an aerosol such as scaling or using the high speed drill may be restricted for a while. We can do these but it requires a bit of forward planning as after we have done an aerosol generating procedure, known as an AGP the surgery has to be left empty for an hour. If you need to rinse please do not use the spittoon, we will provide a cup to spit out into. Please put your mask or face covering back on before you leave the surgery. You can touch door handles, surfaces, chairs and pens in the building etc as these are all wiped between each patient. Please be aware that we have had to close the patient toilets for now to reduce cross infection. Please be patient whilst we have to go through these new protocols. They are in place to keep us all, patients and staff safe.
We have missed seeing you and are glad to be back. Under all of the PPE we are still smiling! 😉
Martin SouthonLeave a reply →