News

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03/Aug/2017

At St Stephens Dental Practice we collect feedback from our patients after treatment. This takes the form of an online questionnaire which can be answered anonymously if required. Feedback is usually very positive but we were especially pleased to get the following from one of our recent patients.

” I feel at ease when entering the room at St Stephens Dental Practice, which should be normal when going to the dentist. Very friendly atmosphere and everyone is happy.They certainly look after their patients and you feel some form of connection with them as they remember your previous conversations or what sports you play and you can have a nice little conversation before the procedures start It really makes the procedure feel unique and personal to you, it feels as if they are not just going through the motions and showing that they care. Really happy with everything to do with St Stephens from the staff to the facilities. You can’t go wrong with coming here.”

Praise indeed.


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08/Nov/2016

I do not think a day goes by without a patient saying that they are my worst ever.

They are all wrong!

My Father in Law used to farm beef and lamb, now only beef animals. He introduced me to my most difficult and interesting patient about 15 years ago. At the time he was farming Bleu de Maine French sheep. These are large sheep with a bluish face and a very muscular body like a gym body builder.

He found a prize pedigree ram, normally as a show animal price sky high but it had a broken lower front tooth so it was worth only what is known as kill value, about £20 at that time. He bought it as a stud but the tooth needed removing as it was an infection risk as it had fractured down to gum level.

This is where I was invited to meet the patient!

We put the ram in a sheep “crush” to keep him still as much as possible and my Father in Law helped to steady him as well. I anaesthetised the sheeps mouth with standard dental local anaesthetic and removed the tooth. However the patient was most uncooperative! Both my Father in Law and I ended up covered in green half chewed grass and saliva and lots of bruises.

The ram recovered quickly though and went on to sire many hundred lambs.

These days I have limited my practice to humans and although some of them can be tricky, not as much as that ram!

The point of this story is that at St Stephens dental Practice we can handle most things tooth related!

So for all your dental needs, all you need is St Stephens Dental where we will give you the confidence to smile.


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11/Aug/2016

Dear Martin,

I thought I would put pen to paper and thank you again for the excellent service I have received from you and your team at St Stephens Dental Practice.

As you are aware I have always had my teeth taken care of on the NHS, and had never seen the benefit in paying more for private treatment until now.

I have never been happy with the appearance of my teeth, and because of this I have alway avoided smiling in photographs. It was only recently when I had a bad experience I decided to bite the bullet and try a private dentist.

The urgent work I needed; due to the loss of a badly repaired Canine was carried out swiftly and was completely pain free, in fact the temporary tooth you fitted whilst I waited for the permanent replacement to be made was so good that is showed up just how bad my previous dental work had been carried out.

It was because of this excellent service I decided to ask you if you could do something to improve the rest of my teeth. You explained to me that due to the amount of Grey fillings I had that the only way to improve the looks of my teeth would be to have veneers fitted. You explained the process and the cost implication to me and I agreed to have the treatment done. I am so glad that I did.

I am so pleased with the end result, they feel natural and I find myself smiling so much more as I am no longer self-conscious about the condition of my teeth.

Thank you so much for all you have done.

The whole experience has been totally first class from start to finish, and you truly have given me the confidence to smile.
Kind Regards